Title & Escrow

IT Security for Inland Empire Title and Escrow Companies

You move closing funds and handle some of the most sensitive data in a transaction. Integrity Tech helps title and escrow offices defend against wire fraud and email compromise, meet the FTC Safeguards Rule and keep closings on schedule.

Integrity Tech technician working at a computer workstation
IT support technicians working at multi-monitor workstations

Closing Funds Make You a Target

Criminals target escrow and title offices because a single spoofed email can redirect a closing wire. The FBI's Internet Crime Complaint Center reported $2.77 billion in business email compromise losses in 2024 (IC3 2024 Internet Crime Report), and real estate transactions are a frequent target.

Providers of real estate settlement services are financial institutions under the FTC Safeguards Rule (16 CFR 314.2). The rule requires a written information security program, a qualified individual to oversee it, risk assessments, access controls, encryption, multi-factor authentication, staff training and service provider oversight. Since May 13, 2024, covered businesses must also notify the FTC within 30 days of discovering unauthorized acquisition of unencrypted information about 500 or more consumers.

Your lender clients and underwriters often look for the same protections, and many follow the ALTA Best Practices framework, which includes privacy and information security. California's breach notice law (Civil Code 1798.82) adds a 30-calendar-day deadline for notifying affected residents.

What We Handle for Your Office

Business email compromise defense

MFA on every mailbox, domain email authentication, alerts for suspicious mailbox rules and filtering for spoofed senders.

Wire verification process support

Help documenting and enforcing a callback process for wiring instructions and any change to them.

FTC Safeguards Rule and WISP help

We help you write and maintain your written information security program, run the risk assessment and put the required controls in place.

Secure document exchange

Encrypted ways to send and receive closing documents instead of plain email attachments.

Ransomware protection and monitoring

Endpoint protection, patching and after-hours security monitoring.

Backups and offsite replication

Veeam backups with offsite replication and test restores so closings aren't delayed by a server failure.

Lender and underwriter security questionnaires

Help answering security reviews and documenting your safeguards.

How We Work With Title and Escrow Offices

1

Security review

A walk-through of email, accounts, devices, backups and how wiring instructions are handled.
2

Safeguards and risk report

A plain-language list of gaps against the FTC Safeguards Rule, with priorities and costs.
3

Onboarding

We document accounts, vendors and devices, and set up monitoring, MFA and backups.
4

Ongoing support

Help desk calls answered by our Rancho Cucamonga team, with after-hours security monitoring.
5

Quarterly check-in

Backup tests, patch status and updates to your information security program.

Local Help for Inland Empire Title and Escrow

We're based at 9439 Archibald Ave in Rancho Cucamonga and support offices across San Bernardino, Riverside and eastern Los Angeles counties. When something can't be fixed remotely, we come to you.

Nearby cities we serve: Rancho Cucamonga, Ontario, Upland, Claremont, Corona, Riverside, Chino Hills, Fontana, San Bernardino.

Title and Escrow IT: Common Questions

Does the FTC Safeguards Rule apply to escrow and title companies?

The rule lists real estate settlement services as a financial activity, so settlement and escrow providers are covered as financial institutions. We help you meet its technical and documentation requirements.

What should we do if we suspect a wire went to the wrong account?

Contact your bank immediately to request a recall, file a complaint at ic3.gov, and call us so we can check for a compromised mailbox and contain it. Speed matters for recovering funds.

How do criminals get into an escrow email account?

Usually through a phishing email that steals a password, then quiet mailbox rules that hide replies. MFA, alerts for new forwarding rules and staff training close most of those doors.

Do we have to report a breach to the FTC?

Under the Safeguards Rule, notify the FTC as soon as possible, and no later than 30 days after discovery, when unencrypted information about 500 or more consumers is acquired without authorization. California's breach notice law adds its own 30-day deadline for notifying residents.

Can you help with ALTA Best Practices?

We help with the information security side: the technical controls and documentation. Other parts of the framework, such as trust accounting and licensing, are outside our role.

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